Boston, 6 October 2026. Toast, the technology platform used by restaurants and food retailers around the world, has launched Toast IQ Team, a new labor management solution, together with an expanded Toast IQ Grow and a series of AI agents designed to automate everyday restaurant tasks. Among the new tools: a sales forecasting tool that helps operators plan staffing around expected demand, a Scheduling Agent that builds a complete staff schedule in seconds, a Team Performance tool, and configurable agents that can catch missed clock-outs before payroll closes or flag unusual activity. The marketing agents can now draft email and SMS campaigns and improve the restaurant website.
Why it matters. Labor is the biggest cost in a restaurant after food. If artificial intelligence can really take the schedule and the forecast off the manager’s desk, the time saved goes back where it belongs: in the kitchen and in the dining room, with the guests.
Source: Nation’s Restaurant News — Toast unveils an array of new AI agents for restaurants · Toast Fall Release 2026 (press release)
🇯🇵 日本語
レストラン向けテクノロジープラットフォームのToast（トースト）は10月6日、新しい労務管理ソリューション「Toast IQ Team」と、複数のAIエージェントを発表しました。売上予測に基づいて人員計画を立てるツール、数秒でシフト表を作成する「スケジューリング・エージェント」、打刻忘れを給与締め前に検知するエージェント、メールやSMSのキャンペーン原稿を作成するマーケティング・エージェントなどが含まれます。人件費は食材費に次ぐ飲食店最大のコスト。AIがシフトと予測を引き受ければ、その時間は厨房とホール、つまりお客様のために使えます。
🇮🇹 Italiano
Toast, la piattaforma tecnologica usata dai ristoranti in tutto il mondo, ha presentato il 6 ottobre Toast IQ Team, una nuova soluzione per la gestione del personale, insieme a una serie di agenti di intelligenza artificiale: previsione delle vendite per pianificare i turni, un agente che costruisce l’intero orario del personale in pochi secondi, agenti configurabili che segnalano le timbrature mancate prima della chiusura delle paghe, e agenti marketing che scrivono campagne email e SMS. Il personale è il primo costo di un ristorante dopo la materia prima: se l’intelligenza artificiale toglie davvero turni e previsioni dalla scrivania del manager, quel tempo torna in cucina e in sala, con gli ospiti.
